Return & Refund Policy

Last Updated: March 12, 2026

We want you to love your purchase from Kbida Dyali. If you are not completely satisfied, we are here to help.

Returns

You may return eligible items within 30 days of receiving your order.

To qualify for a return:

  • The item must be unused and unworn

  • The item must be in original condition

  • Tags must still be attached

  • The item must be in the original packaging

Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale

  • Gift cards

  • Worn or washed clothing

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method.

Exchanges

If you would like to exchange an item for a different size or color, please contact us before sending the item back.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Contact Us

For return requests or support, please contact:

Hello@kbidadyali.com