Return & Refund PolicyLast Updated: March 12, 2026
We want you to love your purchase from Kbida Dyali. If you are not completely satisfied, we are here to help.
Returns
You may return eligible items within 30 days of receiving your order.
To qualify for a return:
The item must be unused and unworn
The item must be in original condition
Tags must still be attached
The item must be in the original packaging
Non-Returnable Items
The following items cannot be returned:
Items marked as final sale
Gift cards
Worn or washed clothing
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method.
Exchanges
If you would like to exchange an item for a different size or color, please contact us before sending the item back.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
Contact Us
For return requests or support, please contact: